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an illustration of hands kneading dough

Nationwide Cookie Delivery

Orders typically go out within 1–3 business days, depending on volume. Usually faster… unless everyone else had the same idea as you (which happens). We ship Monday through Thursday to help avoid your cookies sitting in transit over the weekend.

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How it Works

Not Amazon

If you’re looking for mass-produced, sitting-on-a-shelf cookies… that’s not us. We bake, wrap, and pack everything to order—so a short wait means you’re getting them at their best.

Carrier Options

We primarily ship with UPS for the fastest, most reliable delivery. USPS is available, but pickups are less frequent—so shipping can take up to a week just to go out. If timing matters, go with UPS.

Returns

Because our cookies are perishable and made to order, we do not accept returns. If something arrives wrong or there’s an issue with your order, reach out—we’ll always make it right.
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How we Ship Cookies Nationwide

Step 1. Bake Fresh

Cookies are freshly baked right here in Fort Worth, TX.
Step 2. Cool & Package

Cookies are cooled and individually wrapped and sealed.
Step 3. Pack into gift boxes

Placed into our gift-ready packaging.
Step 4. Ship Nationwide

Packages are shipped through our trusted carrier partners.
Step 5. Enjoy

Delivered fresh right to your door.

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Freshness & Storage Guide

Illustration of cookie with frosting that has a bite taken out of it.

When they arrive, skip the self-control and enjoy them fresh from the bag. You're in good company—most people do.

If there are any cookies left (no judgment if there aren't), refrigerate them for up to 1 week or freeze them for up to 3 months for peak freshness.

If you somehow saved a cookie for later, remove it from the bag and microwave for about 15 seconds, or warm it in a 350°F oven until soft and gooey.

Sending Cookies as a Gift

Some occasions call for flowers. Others call for cookies. We make it easy to send fresh-baked cookies directly to friends, family, clients, and loved ones nationwide.

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Because Cookies Make Better Gifts

Gifting Basics

Sending cookies is easier than picking out the perfect gift. Just enter the recipient's address at checkout, and we'll deliver them straight to their door. Every order is gift-ready, and pricing information stays between us.

Gift Messages

Want to make your gift a little more personal? With select boxes, you can include a custom gift message, and we'll make sure it accompanies your order.

Popular Gift Occasions

Birthdays, holidays, anniversaries, thank-yous, care packages, or just because—there's never a bad reason to send cookies. Some people send flowers. We prefer cookies.

Multiple Recipients

Need to send gifts to multiple people? Our Corporate Gifting program makes it easy to ship cookie gift boxes to clients, employees, friends, or family members across multiple addresses.

2026 Holiday UPS Ground Shipping Deadlines

Valentines Day

February 8th, 2026

Mother's Day

May 3rd, 2026

Father's Day

June 14th, 2026

Halloween

October 25th, 2026

Christmas

December 15th, 2026

Frequently asked questions

Do you ship nationwide?

Yes. We ship to all 50 states.
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

We typically ask for 1-3 business days to prepare, package and ship orders. Depending how busy we are, it can take a little longer.
How long does delivery take after shipment?

The delivery times vary based on the shipping method that is chosen at checkout. Standard UPS Ground is 3-5 business days, while other expedited options arrive faster.

How can I track my shipment?

As soon as your order ships, you will be sent an email with the tracking number.
When do you ship orders?

We ship Monday through Thursday.
Why don't you ship on Fridays?

We primarily ship Monday through Thursday to help ensure your cookies spend less time sitting in transit and arrive as fresh as possible.
HOW ARE THE COOKIES PACKAGED?

All of our cookies are individually wrapped and sealed.

DO YOU SHIP THE COOKIES WITH ICE PACKS?

We do not ship with ice packs. All of our products are frozen before they ship to help maintain freshness during transit.
Can I freeze my cookies?

Yes! Cookies can be frozen for up to 3 months.
Can I send cookies as a gift?

Absolutely! Most of our orders are gifts. You can ship directly to friends, family members, coworkers, clients, or loved ones across the country.
Do you ship to PO Boxes?

Yes we do! However, they can be a 1-2 week delay depending on when your order was placed because USPS does not pick up for us very often.
Do you ship to FPO/APO addresses?

Yes we do! However, they can be a 1-2 week delay depending on when your order was placed because USPS does not pick up for us very often.
What happens if my package is delayed?

Carrier delays occasionally happen and are outside of our control. Once a package is accepted by the carrier, transit times are determined by the shipping provider. If your order experiences significant delays, contact our support team and we'll do our best to help.
What happens if my package arrives damaged?

Please contact us immediately at customersupport@keksi.com and send us a few pictures.
Do Cookies Melt During Summer Shipping?

Weather conditions may occasionally affect appearance, particularly with frosted or chocolate-based products, but we take steps to package products appropriately for transit.